Information Referral

Our Information & Referral service helps women access the right supports, services and information when they need it most.

Whether you’re unsure where to start, need help understanding your options, or want to connect with the right service for your situation, our team is here to guide you with respect, care and clarity.

What We Do

Understand your options — so you know what supports are available
Connect with the right services — both within our Centre and in the wider community
Book appointments on your behalf when needed
Provide appropriate referrals to specialist services (legal, health, housing, financial, community support and more)
Our team works collaboratively with you to ensure you’re connected to the support that best meets your needs.

How It Works

When you contact us for Information & Referral:

We will listen to your needs

We will direct you to the most appropriate services or supports

We will book appointments on your behalf where required

We will follow up to make sure connections have been made successfully

This can include referrals to:

Counselling and psychological services

Legal Aid or specialist legal services

Housing and accommodation support

Financial and emergency relief services

Health providers and community supports

We aim to make the process simple, supportive and empowering.

Who Can Access This Service

Our Information & Referral support is available to women of all backgrounds who live or work in the Bankstown Canterbury Local Government Area.

Confidentiality & Respect

Everything you share is treated with confidentiality and respect. We provide a safe, non-judgmental space where your questions and concerns are heard.

How to Access Information & Referral