Crisis services and phone numbers can be found on our Crisis Services page. Other services are listed below or for local information visit Bankstown Community Directory.
Aboriginal & Torres Strait Islanders
Information about a range of health topics such as diabetes, eye health, nutrition, social and emotional wellbeing and smoking.
Abortion & Pregnancy
Marie Stopes – 1300 336 043
Lots of information about your pregnancy options plus a range of services to men and women, including vasectomy, contraception, and Sexually Transmitted Infection (STI) check-ups.
Children & Teens
Information about life issues to children and teenagers plus web, phone and email counselling.
Information for children, teens, parents about how to keep young people safe on the internet. An online safety group that provides education/information and training to promote safer internet usage, particularly for children and young people. Also provides support for victims of cybercrime/harassment.
Domestic & Family Violence
If you are feeling unsafe NOW, call 000 (emergency services).
NSW domestic violence line – 1800 656 463
Women’s Domestic Violence Court Advocacy Service NSW – 1800 938 227
Aboriginal Family Domestic Violence Hotline – 1800 019 123
Victims Services has a dedicated contact line for Aboriginal victims of crime who would like information on victims rights, how to access counselling and financial assistance.
1800RESPECT – 1800 737 732: 24/7
Counselling delivered by qualified, experienced professionals.
NSW Rape Crisis Centre – 1800 424 017: 24/7
Free telephone and online crisis counselling for anyone who has been impacted by sexual violence in NSW.
Immigration Advice and Rights Centre – 02 9234 0700
IARC provides free information, legal advice and representation to people in New South Wales in relation to family and humanitarian migration, citizenship and visa cancellations, with a particular focus on assisting people on temporary visas who have experienced family violence.
Men’s Referral Service – 1300 766 491
This service from No to Violence offers assistance, information and counselling to help men who use family violence.
Adults Surviving Child Abuse (ASCA) – 1300 657 380 (daytime)
National organisation working to improve the lives of Australian adults who have experienced childhood trauma including neglect and abuse.
Free telephone service (1800 152 152) for homelessness enquiries in NSW. Link2home provides assistance to people who are homeless or at risk of being homelessness by offering access to specialised support and accommodation services.
9am to 10pm: provides information, assessments and referrals to homelessness services across NSW
10pm to 9am: provides information, assessments and refer to emergency services if required. Referral to accommodation and support services is not available during these hours.
Women’s Legal Contact Line
Free, confidential legal information, advice and referrals for women in NSW with a focus on family law, domestic violence and sexual assault (1800 801 501)
Law Access NSW
Information sheets about a wide variety of legal issues, including courts, domestic violence, divorce, family law, lawyers, immigration and pensions.
Lesbian, Bisexual & Transgender Health
Australia’s largest community-based gay, lesbian, bisexual and transgender (GLBT) health and HIV/AIDS organisation.
Helpline (1800 187253) provides information about mental health symptoms and treatments; where to go for support; help for carers; and how to look after yourself. Easy-to-read pamphlets and other information are sent out on request.
Mental health information and free factsheets are available online. Or call the Support Service helpine 1300 224636 (24/7).
Mental Health Association NSW
Factsheets about mental illness, support and wellbeing.
Free online courses for adults aged over 60 to help address issues like stress, depression and low mood.
NSW Multicultural Health Communication Service
provides information and services to help health professionals communicate with non English speaking communities throughout NSW. Provides health resources in different languages.
Useful online information and a support phone line for parents who have questions about your child’s development (1300 130052).
Sexual & Reproductive Issues
Family Planning NSW
Provides information about sexual and reproductive health to the people of New South Wales. Factsheets and FAQ’s online.
Marie Stopes International Australia
Information about contraception, sexual health, abortion, and sexually transmitted infections.
The Jean Hailes Foundation for Women’s Health
Women’s health resources and fact sheets. Information available in English and other languages.
Better Health Channel
Factsheets on a range of health topics.