$150.00
There are many ways to resolve conflicts – surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations.
This course will demonstrate the six-step process to resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Training packages includes:
– power point slides
– instructors guide
– student manual
– student assessment
– certificate of completion
– online or hard copy professional development course
once completed email or post your student assessment to;
info@phoenixinstitutetraining.com
852 Kingsway, Gymea NSW 2227
Ph 9576 5045
